Help & FAQ
- Quick answers to common questions. For community rules, see Forum Rules.
General
- How do I change my display name?
- Go to your User Control Panel (click your username) → Profile → Edit profile. Your display name is shown next to all your posts.
- I've forgotten my password!
- Go to the login page and click "I forgot my password". Enter your email address and you'll receive a reset link.
- How do I remove a post I've made?
- For classifieds: Use the "Mark as Sold" checkbox when editing your post - this keeps the listing visible but marked as complete. For other posts: Click the Edit button (pencil icon) on your post. You can edit the content, but posts can't be fully deleted to preserve discussion context.
- How do I report a post?
- Click the Report button on any post that breaks the rules. Moderators will review it within 24-48 hours.
- How do I contact the forum admin?
- Use the Contact Us link in the footer, or email [email protected]
Private Messages
- How do I view my private messages?
- Click the envelope icon in the top navigation, or go to your User Control Panel → Private Messages.
- How do I send someone a private message?
- Click on their username to view their profile, then click "Send private message". You can also use the PM link that appears under posts.
Classifieds
- How do I sell items on Shooters Hill Forum?
- Go to Classifieds & Marketplace → Marketplace, then click New Topic. Write a clear title with the price (e.g., "Oak Dining Table - £50"), add a description and your general area (e.g., "Collection from Shooters Hill Village"), add photos using the Attachments tab (up to 10 images), then click Submit.
- My item has sold. What now?
- Edit your original post, check the "Mark as Sold" checkbox at the top, then submit. Your listing will show a "SOLD" badge and appear faded. Please don't delete sold listings - they're useful for price references!
- What can I sell here?
- Items for local collection within our area (SE18, SE9, SE3, SE7, SE10, DA16, DA15). See Forum Rules for prohibited items.
Still need help?
- Email: [email protected]
- Community help: Post in the Lounge - other members are often happy to help!