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Help & FAQ

Quick answers to common questions. For community rules, see Forum Rules.

General

How do I change my display name?
Go to your User Control Panel (click your username) → ProfileEdit profile. Your display name is shown next to all your posts.
I've forgotten my password!
Go to the login page and click "I forgot my password". Enter your email address and you'll receive a reset link.
How do I remove a post I've made?
For classifieds: Use the "Mark as Sold" checkbox when editing your post - this keeps the listing visible but marked as complete. For other posts: Click the Edit button (pencil icon) on your post. You can edit the content, but posts can't be fully deleted to preserve discussion context.
How do I report a post?
Click the Report button on any post that breaks the rules. Moderators will review it within 24-48 hours.
How do I contact the forum admin?
Use the Contact Us link in the footer, or email [email protected]

Private Messages

How do I view my private messages?
Click the envelope icon in the top navigation, or go to your User Control PanelPrivate Messages.
How do I send someone a private message?
Click on their username to view their profile, then click "Send private message". You can also use the PM link that appears under posts.

Classifieds

How do I sell items on Shooters Hill Forum?
Go to Classifieds & MarketplaceMarketplace, then click New Topic. Write a clear title with the price (e.g., "Oak Dining Table - £50"), add a description and your general area (e.g., "Collection from Shooters Hill Village"), add photos using the Attachments tab (up to 10 images), then click Submit.
My item has sold. What now?
Edit your original post, check the "Mark as Sold" checkbox at the top, then submit. Your listing will show a "SOLD" badge and appear faded. Please don't delete sold listings - they're useful for price references!
What can I sell here?
Items for local collection within our area (SE18, SE9, SE3, SE7, SE10, DA16, DA15). See Forum Rules for prohibited items.

Still need help?

Email: [email protected]
Community help: Post in the Lounge - other members are often happy to help!